Information sources

For weather updates and to tune in to warnings:

• Listen to local radio ABC 612 AM and Bay FM 100.3
• Opt-in to councils emergency messaging service Redlands Coast Alerts
• Follow rolling updates on the Redland City Council news site
• Follow updates from Redland City Council’s Twitter and Facebook
• Follow weather and warning updates from the Bureau of Meteorology or download the BOM Weather App to receive push warning notifications
• Word of mouth through Redland City Council (RCC), Queensland Police Service (QPS), Queensland Fire and Emergency Services (QFES) and State Emergency Services (SES)
• Door knocking and vehicle mounted PA systems through RCC, QPS, QFES and SES.

Prepare your household

• Prepare a household emergency plan
• Create your bushfire plan
• Prepare for bushfire season

Emergency contacts

• Life threatening emergencies or to report a fire: Triple zero (000)
• Non-emergency situations: Police: 131 444; Ambulance: 13 12 33
• Flood or storm damage: State Emergency Services (SES): 132 500
• Council-related emergencies: Redland City Council: 3829 8999 (24 hours)
• Water supply emergencies: Redland City Council: 3829 8999 (24 hours)
• Fallen powerlines: 000 or Energex: 13 19 62. Stay away from fallen power lines and alert people of any dangers.
• Power outages: Energex: 13 62 62
• Telecommunication problems:
  • For Telstra-related problems, visit their website or call 132 203 for faults/damage to Telstra property or call 1300 835 787 for business-only technical support
  • For Optus-related problems, visit their website or call 133 937
  • For Vodafone-related problems, visit their website or call 1300 650 410
• Gas emergencies: Australian Gas Networks Limited: 1800 427 532
• Health and Hospital information: Queensland Health: 13 HEALTH (13 43 25 84)
• School closures: Contact your children’s school directly or visit the Education Queensland website
• Road and traffic conditions: Transport and Main Roads: 13 19 40 or visit Department of Transport and Main Roads.